Implemented a remote support system with ticket management and SLA tracking.
Created a user-friendly helpdesk and remote IT support system tailored for an education group with 10+ campuses. Included ticket assignment workflows, SLA management, remote login tools, and real-time issue tracking, reducing average resolution time by 45%.
We are an IT company that provides reliable technology solutions to help businesses improve efficiency and achieve their goals. Our team specializes in software development, cybersecurity, and IT consulting. We focus on delivering practical, effective solutions that drive business success.
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